GENERAL
Can I have my invoices e-mailed?
Yes, we can send invoices via e-mail. If you prefer this method you must request it, or it will get sent in the mail.
Do you have an automatic payment system?
Yes, you can opt into using automatic payment either with a credit card or ACH payments.
SEPTIC
How often should I have my septic pumped?
We recommend every 2-3 years for a family of 4. After your 1st service, we send out post card reminders.
How often should I have my filter cleaned?
We recommend an every 6 month filter cleaning schedule. This will help keep your system running properly and help avoid possible clogs and/or backups.
Do you perform inspections?
Unfortunately, no, we are not licensed to do inspections. However, we do have recommendations for someone in your area.
TOILETS
How long can I rent a portable toilet?
You can rent a portable toilet for as long as you need. There is no time limit.
EVENTS
Are there lights in the event units?
The special event units do not have lights. We recommend placing units under streetlight if possible. The tops of the portable toilets are white and if placed under a lighted area will brighten up the inside making it easier to see.
Can I rent the elegant trailers on a monthly basis?
No, we typically only rent the elegant restroom trailers out on a weekend basis or sometimes weekly basis.
STORAGE CONTAINERS
Do you sell storage containers?
No, our storage containers are for rental only